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Can an agent do?

Can an agent replace Fullstory?

Enterprise session replay and behavioural analytics: every session captured, indexed and searchable, with frustration signals detected automatically.

HALFKeep it as the record

Half. The capture cannot be replaced: sessions not recorded at the time are gone, so the script and the archive stay. What goes is the analyst time — watching replays, hunting for friction, building funnels. An agent does that against the recorded data on demand.

Indicative spend
€900/mo
What it actually costs
quote-only, typically €10k+/year, priced on session volume
Verdict
The agent does the work inside it. The tool stays because that is where the data lives.

What the agent takes over

Every job this product exists to perform, with our verdict on each. Follow one through for the step-by-step breakdown.

Why it survives

A dataset that only exists because it was recorded live. That is the kind of moat that holds.

What you would still need it for

  • The session archive itself
  • Capture infrastructure inside your product
  • Searchable evidence when support or engineering disputes what happened

What replaces it

  • An agent querying sessions via the API and reporting friction weekly
  • Hotjar plus an agent if your volume never justified enterprise pricing

The brief

What you would tell an agent to take over from Fullstory, assembled from the jobs above.

fullstory.brief

I want to cut the work inside Fullstory. It currently does: Enterprise session replay and behavioural analytics: every session captured, indexed and searchable, with frustration signals detected automatically. Take over this work: - Data analysis — MOSTLY. Mostly. An agent cleans, queries, models and visualises quickly and competently. The risk is not that it computes wrongly — it is that it answers the question you asked rather than the one you meant. - Customer research — MOSTLY. Mostly, for analysing what customers have already said. An agent reads every ticket, review, call transcript and survey response and finds the patterns nobody has time to look for. It cannot conduct the interview. - QA testing — YES. Yes. Writing tests, running regression suites, driving the browser and reporting reproducible failures is dependable agent work, and it removes the manual regression pass that everyone hates and eventually skips. - Bug triage — YES. Yes. Reading a bug report, reproducing it, finding the likely cause, checking for duplicates and routing it to the right team is exactly the work that clogs engineering queues — and an agent does it in minutes. Do not take over: - The session archive itself - Capture infrastructure inside your product - Searchable evidence when support or engineering disputes what happened These stay with me across all of it: - Framing the question - Knowing the data’s history - Deciding what to do about the answer - The interviews - Judging what people mean versus what they said - Deciding what to act on - The release decision - Judging severity against business risk - Usability judgement - Declaring incidents - Prioritising against the roadmap - Customer communication Before we start, tell me: which of these you cannot do with the access I can actually give you, and what would break if this ran unattended for a month. — brief built at cananagentdo.com/fullstory

Compare

Keep the tool, cut the hours

Fullstory is not the line item worth attacking. The money is in the people-hours spent working inside it, and that is what an agent takes over — with Fullstory still holding the data.

Put an agent on it